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Posted: 21 September 2020
Location: Mogadishu, Somalia

Senior Wash Officer

Posted: 21 September 2020
Deadline Category Location Employment Experience Education Salary Employer
21 October 2020 Engineering Mogadishu, Somalia Full Time Mercy Corps
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Position Title: Senior Wash Officer

Duty station:  Mogadishu

Position status: full time

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps has been present in Somalia since 2005, responding to emergency needs stemming from conflict and displacement, while continuing work to build more resilient, peaceful, and productive communities in Puntland, Somaliland, Galmudug, Hirshabelle, Banadir Regional Administration, South-West and Jubbaland States. The current country situation is seeing an increase of emergency activities resulted by recurrent floods, drought and the insecurity around life-saving food, water, hygiene programs coupled with ongoing humanitarian programs around economic opportunity and development, youth & education, and reintegration of returnees.

General Position Summary

The Senior WASH Officer is a member of SEAM Program – Somalia Emergency Assistance and Early Market Recovery Program, funded by OFDA, working under the supervision of the Program Manager. S/he will be responsible for ensuring the delivery of high quality WASH interventions (including infrastructure) across multiple grants; engaging actively with the WASH Cluster, local governments, and all other WASH actors; and developing strategies for program interventions focusing on water supply, solid waste management, excreta/waste water disposal and hygiene promotion. The position includes developing tools for planning, assessment and intervention monitoring; building community participation into project design and implementation; ensuring design of high quality interventions and their implementation designing training modules and delivering trainings for Mercy Corps’ staff, and designing and supervising baseline and end line surveys (including KAP – Knowledge Attitude Practices). 

Essential Job Responsibilities

Strategy & Vision

Review existing program strategies and approaches based on changing contexts. Work with Program Manager to ensure linkages with other sector strategies (NFI, Food Security, Livelihoods, and Protection)

Design viable strategies that are both respectful with the local culture and sensitive towards the population.

Team Management

Provide team members with information, tools and resources to improve performance & reach objectives.

Promote accountability, communicate expectations and provide constructive feedback informally and formally via regular one on ones and performance reviews.

Create and sustain a work environment of mutual respect where team members strive to achieve excellence.

Hire, orient and lead team members as necessary.

implementation and program coordination

Work with MEAL Manager to develop needs assessment tools and strategies, and train and supervise staff through field surveys and assessments.

Contribute to building the capacity of Mercy Corps staff, as well as project stakeholders.

Develop project work plans related to WASH in with HQ Technical Support Unit (TSU) as needed; communicate to Program Manager.

Ensure the tracking, monitoring and quality reporting of all WASH and infrastructure interventions.

Complete budget pipeline planning, monitoring and monthly follow up in coordination with the Program Manager.

Supervise and monitor the implementation of WASH activities, ensuring that all activities are compliant with the grant and Mercy Corps requirements.  Prepare subsequent reports.

Work with Program Manager and Director of Programs to identify, build and manage collaborative partnerships with consortium partners, sub-grantees, donors, and other stakeholders.

Program impact and PROGRAM MANAGEMENT

Prepare procurement plans based on project cycle for WASH and infrastructure work; ensure all PRs are accurately prepared and submitted on time.

Manage grant budget lines related to technical area of specialization (WASH and infrastructure), including preparation of monthly projections.

Work with MEL Unit to measure outcome indicators and outputs to determine the success of interventions. 

Prepare bi-weekly, quarterly and interim donor reports for relevant activities under the guidance of the Reporting & Program Support Officer and Program Manager.

Maintain and coordinate reporting and documentation of WASH and infrastructure activities.

Fulfill Mercy Corps’ Program Management Minimum Standards based on the organization-wide guide.

Ensure all interventions adhere to Mercy Corps’ Gender Policy, Do No Harm principles, and beneficiary accountability standards.

design and planning

Lead WASH aspects of technical assessments in coordination with other thematic areas and/or other external sector agencies.

Revise work plans in conjunction with SPO – ERMS/FS under the oversight of the Program Manager.

Ensure provision of program quality in all aspects of design, planning, and implementation of WASH and infrastructure interventions

Contribute to the identification and design of additional opportunities for short, medium and long-term programming.

Contribute to the design of new proposals based on sectoral and general knowledge.

Collaborate with finance to develop budgets for WASH related work.


Ensure compliance with security procedures and policies as determined by country leadership.

Proactively ensure that team members operate in a secure environment and are aware of policies.

Organizational Learning 

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries

Mercy Corps team members are expected to support all efforts toward accountability, specifically
to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

Program WASH Team on technical related works.


Reports Directly To: Program Manager

Works Directly with: SPO for ERMS & FS, Reporting & Program Support Officer, Program Manager, Sector Leaders, MEL Unit, Senior WASH Advisor (TSU), Program Operations, Director of Programs, Finance.

Knowledge and Experience

Bachelor’s degree or equivalent in Civil Engineering, Public Health or related field. Masters preferred.

5 years in a relief setting with WASH management or managerial experience; from starting up programs to working in emergency and transitional contexts.

Experience in complex and complicated settings with time sensitive deliverables in unstable environments.

Demonstrated ability to manage and communicate effectively with an ethnically diverse team in a sensitive environment.

Internationally recognized qualification in project or program management or a commitment to obtain the qualification in the early months of work.

Knowledge of Sphere standards and other training in humanitarian response preferred.

Demonstrated flexibility and creativity in planning and problem solving.

Knowledge of participatory approaches and community sensitization and mobilization.

Good knowledge of program implementation, monitoring and evaluation techniques and practices.

Good knowledge and experience regarding gender mainstreaming.

Good computer applications skills.

Knowledge of the major evaluation methodologies (e.g. qualitative, quantitative, mixed-method, and impact) and data collection and analysis methodologies.

Knowledge of the major evaluation methodologies (e.g. qualitative, quantitative, mixed-method, and impact) and data collection and analysis methodologies.

Experience in planning and managing surveys.

Experience in developing and refining data collection tools.

Experience in managing and providing training to partners and target beneficiaries.

Ability to effectively represent Mercy Corps and its interests to key stakeholders including host governments, and national and international NGOs.

Excellent oral and written English skills required.

Success Factors

The successful candidate will combine exceptional technical skills and experience in maintaining donor and partner relationships. S/he will have previous experience in working in large-scale emergency programs in insecure and conflict context. S/he will have an outstanding ability to design and provide technical oversight of innovative programs within the current and future program structure of Mercy Corps in the area. S/he will also have proven experience with cross-cultural team and capacity building, individual staff development and strong mentoring skills. The successful candidate will be able to provide technical oversight to large relief programs in an austere environment.  S/he will be focused on capacity building of national staff, have strong program support skills, good information management skills and maintain a sense of humour

Interested and qualified candidates are requested to submit online applications through

only shortlisted candidates will be contacted