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Program Monitoring & Learning Coordinator

Posted: 18 September 2019
Deadline Category Location Employment Experience Education Salary Employer
30 September 2019 Monitoring & Evaluation Hargiesa, Somalia Full Time CARE
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CARE is one of the world's leading international humanitarian agencies working to help people achieve social and economic well-being while being among the best in their fields working in Somalia/Somaliland. CARE and its partners work with vulnerable communities to address the underlying causes of poverty and promote peace and development, through its strategic goal to reduce poverty by empowering women, enhancing access to resources and services, and improving governance

We're seeking applications from experienced professionals to fill the position of Program Monitoring and Learning Coordinator who not only align with our values, but also want to make a difference, develop and inspire others, drive innovative ideas and deliver results. The position will be based in Hargeisa, Somaliland with frequent travel to project areas.

1. Background.

In mid-2010 CARE Somalia/Somaliland initiated a change in its program structure and strategy - from working in technical sectors to working in more holistic programs focusing on the needs of particular ‘impact groups’. CARE has identified a number of particularly vulnerable groups in Somalia/Somaliland, one of which is vulnerable rural women. The process of research and verification has been completed and CARE has found that very often it is women headed families, where the husband is either absent, disabled or otherwise unable to contribute to the household livelihood that are particularly vulnerable. These women are particularly at risk of exclusion and marginalization. At the same time CARE identified that the impact of recurrent drought, excessive natural resource degradation and a lack of basic services are contextual factors that significantly influence the livelihoods of these rural women. These are causal factors behind many of them moving to cities and towns – often after losing most or all their livestock – and becoming part of the expanding population of urban poor. The aim of this program will be to work with these rural women and the communities they live in to address underlying causes of poverty, vulnerability and marginalization that affect them.

2. Job Summary

The Program Monitoring and Learning Coordinator has the overall responsibility for managing program activities within a defined geographical area and will report to the Program Coordinator – Rural Women Program. The incumbent will contribute to strategic planning and lead in management of all programmatic aspects within the defined geographical area. The Program Monitoring and Learning Coordinator’s responsible for maintaining high quality, accountable and impactful program design and delivery. The Program Monitoring and Learning Coordinator works within a clearly defined regional strategic framework, and under the direct supervision of the Program Coordinator.

The position will be directly responsible for grant and knowledge management, staff oversight, advocacy and liaison with partners, donors, government and other stakeholders who are key to achieving the results of the program. The program will address the needs of vulnerable rural women and will be designed around a theory of change that is based on continuing assessments, studies of the underlying causes of poverty and learning from existing interventions. The program will work closely with CARE’s strategic partners and other local NGOs, community groups/associations, local elders, women organizations, local government, research institutes and private sector - in recognition of the fact that addressing the underlying causes of exclusion and marginalization will need the involvement of all these stakeholders.

3. Roles & responsibilities.

Responsibility 1; Program Design, Implementation, Monitoring and Reporting (30% of time) To be responsible for all aspects of delivering a high quality and accountable program for the rural women program

  • Contribute to the development and regular review of theory of change, program strategy and key sectoral approaches
  • To identify potential sources of funding in line with program strategy
  • Design and manage interventions in Somalia in close collaboration with area managers of Somalia to ensure synergy and inter linkages
  • Coordinate with Program Quality Unit (PQU) on development of a program-level M&E system that aligns existing programming to measure the desired changes in the lives of the impact group
  • To ensure high quality implementation, monitoring, evaluation and reporting is done as per the donor requirements
  • Develop a knowledge management system to ensure continuous cross learning among all the projects within the program and that these are reflected in new initiatives
  • Coordinate with PQU on the planning and implementation of studies, research, assessments, evaluations and knowledge events as needed.
  • Provide input and advice to CARE Somalia Country Management Team (CMT) on strategic planning, program strategies and operational issues.

Responsibility 2; Partnerships (15% of time).

  • Ensure strong collaborative relationships with strategic partners involved within the program area
  • Coordinate with PQU to ensure ongoing monitoring of partners and quality and accountability of work
  • Ensure strong collaborative relationships are developed between the intended impact group, CARE and partner staff. Ensure strong input by the intended impact group in program strategy, design, monitoring and evaluation.
  • Identify partner capacity needs and coordinate with PQU or PS departments where strategic partners are in need of specific capacity building support that can be provided by CARE
  • Ensure strong collaborative relationships with key government departments and relevant private sector organizations Ensure the program is implemented in line with partnership principles as outlined in CARE International policies.

Job Responsibility 3 - Staff Management (20% of time)

  • Oversee field staff as appropriate
  • Apply performance management systems to ensure consistent, strong performance within the team.
  • Identify capacity gaps and recommend opportunities to build the capacity of direct reports and other program staff to ensure implementation in line with CI principles and CARE policies
  • Collaborate with PQU for staff training/capacity building on areas of key focus (gender, governance, partners, M&E, advocacy, conflict).

Job Responsibility 4 - Contract Management and Compliance Adherence (20% of time) To be responsible for achieving program compliance with the organizational quality and accountability commitments. Task includes:

  • Manage grants in line with CARE & donor regulations, formats and requirements
  • Contribute to ensuring compliance to CARE and donor policies
  • Ensure progress against grant proposals/work plans
  • Ensure quality and timely submission of reports in line with donor requirements
  • Ensure adequate financial management in liaison with the CARE Somalia finance department
  • In collaboration with the PC and partnership unit to facilitate timely audits and evaluations for the program partners as required.
  • Coordinate grant management with area managers for those grants that are across multiple Areas.

Job responsibility 5 – Representation, Coordination, Advocacy and Stakeholder Management (10% of time) As overall responsible for the operations in the region; he / she will ensure that CARE maintains excellent and productive relations with all key stakeholders, especially beneficiaries, local authorities and the humanitarian community. Tasks include:

  • Overall area representation of CARE at relevant and senior forums/ meetings,
  • Ensuring other staff are appropriately representing CARE at relevant forums/ meetings,
  • Conducting regular stakeholder analyses to ensure that CARE has good understanding of dynamics/ relationships.
  • Liaison with key CARE staff to identify, support and engage in advocacy actions that address the needs of the program.
  • Ensuring that all staff maintain beneficiaries and communities at the centre of CARE’s stakeholder list,
  • Engaging in coordination processes amongst local authorities and key stakeholders and within the organization for greater impact within the programs.
  • In absence of the program coordinator, to be in charge of the rural women program in acting capacity.

Job responsibility 6 – Staff Safety and Security (5% of time). The Program Monitoring and Learning Coordinator has a role in ensuring staff safety and security with technical support from the Safety and security adviser. As such, he will be responsible for ensuring programs are delivered in a safe and secure manner. Key tasks include:

  • Work to ensure that security management protocols and procedures are updated, made locally relevant and applied consistently,
  • Work with the security advisor to ensure that risks to staff, beneficiaries and assets are mitigated through a deterrence, acceptance, protection and program-enabling lens.

4. Required Qualifications (minimum requirements). Experience.

  • Minimum relevant graduate degree with significant relevant experience.
  • At least 7 years’ experience working in conflict/post conflict context, with preferred work experience in Somalia/Somaliland.
  • At least 3 years’ experience in a project or program management setting
  • At least 2 years’ experience in working with pastoralist communities in Africa, preferably in the Horn
  • Demonstrated experience in development and recovery programming
  • Demonstrated experience in program assessments, problem analysis and program design.


  • Team player, who is able to develop strong collaborative relations across the organization, in both the program and program support departments
  • Good leadership and negotiating skills
  • Proven capacity of managing programs through partnerships
  • Strong gender and conflict analysis skills, and the ability to articulate and design programs using a rights based approach
  • Proven budgeting and financial management skills as well as report writing skills
  • Ability to develop and articulate program ideas related to Livelihoods, Education, Natural resources management, and Peace building and governance.
  • Demonstrated ability to motivate and coach field staff
  • Ability to work and live under difficult conditions.

1. Key Relationships; Reporting to:

  • Program Coordinator.

Working closely with;

  • Program Quality Unit, Area Managers, Program Managers
  • Advisers- Gender, Peace and Governance, WASH, Partnership
  • Security Advisor (advisory role in program design and management from a security point of view)
  • Finance Department (for budget preparation and financial management)
  • PQU
  • Other program support departments (for logistics, procurement, HR issues etc).


  • Local governments’ technical departments at ministry and regional level

  • Municipal and regional government

  • Local NGO partners – with emphasis on strategic partners

  • Communities

  • UN agencies, international NGOs working in the same geographic areas/sectors

  • Clusters/working groups

  • Universities and research centers

6. Working Conditions

This is a posting in Hargeisa, Somaliland with frequent travel to project sites depending on security conditions. Somalia/Somaliland is unstable and insecurity often prevents access to some areas of the country. The climate is hot and dry.

How to apply:

Interested and qualified candidates are requested submit their application letter and CV with at least 3 professional reference check via email by close of business on 30th September 2019. Please include the reference “Program Monitoring and Learning Coordinator – Rural women Hargesa”. As subject of your email.

Only shortlisted candidates will be contacted.

For more information about CARE and its programs, visit

CARE is an Equal Opportunity Employer, promoting gender, equity and diversity.

Female candidates are strongly encouraged to apply.

Our selection process reflects our Commitment to the protection of children from abuse.