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Posted: 15 January 2022
Posted: 15 January 2022

Network Engagement Officer

Posted: 15 January 2022
Deadline Category Location Employment Experience Education Salary Employer
10 February 2022 Communication Full Time Start Network
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Countries: Bangladesh Democratic Republic of the Congo Guatemala India Kenya Pakistan Philippines Senegal Somalia South Sudan United Kingdom of Great Britain and Northern Ireland

The Network Engagement Officer works to help realise the emergence of locally-led humanitarian hubs around the world, connected by Start Network. It is at the heart of the transition we are making within Start Network to becoming a decentralised and locally-led Network of Networks.

This person will be responsible for coordinating the hubs and the people who drive them; supporting them practically and operationally through incubation into independent entities; and working to spread the word and share learning gained along the way.

* Please note that the role offered is a 12 months fixed-term employment contract, however there is a possibility of an extension, and more information will be provided during the interview stage.


Hub Operations, Management and Coordination

  • End to end coordination of the Hub Incubation Fund process and other Hub funding and support mechanisms;
  • Internal operational coordination across Start Network teams on Hub-related initiatives and Hub-managed funds;
  • Support the Network Development Team on contracting, operational and compliance processes, including developing and maintaining contracts with Hubs, member agencies and consultants.

Hub Support and Engagement

  • In coordination with Senior Network Development Advisors, support hubs through the hub development process, with particular focus on operational issues;
  • Work with the Membership Officer to support Hubs in on board new members;
  • Support hubs to engage with Start Network digital infrastructures, including training & sensitisation, and close engagement;
  • Management of hub related digital platforms and tools;
  • Work closely with the Governance and Membership Team where needed to ensure strong coordination across Hub membership issues.

Communications, Learning and Events

  • Develop communication materials, in coordination with the Learning Advisor, Network Development and the Senior Network Development Advisor;
  • Support the Learning Advisor, Network Development, with rolling out learning initiatives such as surveys or reflection meetings;
  • Communication with prospective hubs and enquires about the hubs, sharing materials, in coordination with Senior Network Development Advisor;
  • Ensure hub members can fully engage with written materials and meetings by managing translation of hub-related content and meeting interpretation;
  • Organise and support Hub related events and meetings
Essential Skills and Experience
  • Administration and Project Management experience
  • Excellent verbal and written communication skills
  • Strong attention to detail and organisation skills
  • Excellent networking and relationship management skills
  • Adaptability, working as an empathetic team player, which may require working out of office hours to collaborate with people across different time zones
  • Cooperation and collaboration, particularly cross-organisational and cross-cultural engagement with a range of stakeholders
  • Creative thinking and openness
  • Strong IT skills, particularly in Word, Excel and PowerPoint
  • Working knowledge of one of the hub languages (desirable)


Communication – Flex communication style to convey complex information concisely to different audiences, avoiding jargon and using simple language.

Strategic Thinking – Able to plan and deliver flexibly to take account of changing internal and/or external factors by reprioritising and asking for help. – Actively seek to understand how your role fits into the work of the team and network by asking questions and working on cross-team initiatives.

Collaborative – Clear on own role and responsibilities and can communicate this with others during day-to-day interactions, seeking clarity where needed.- Embrace diverse perspectives by using collaborative language, recognising and taking account of power dynamics.

Leadership of self and others – Seek to understand and act upon own areas for growth, reflecting and learning from things that have not gone so well by showing vulnerability and openness to change.

Ability to adapt and learn – Able to reprioritise and shift focus in response to changing needs of the organisation or network by being aware of how your role sits in the system.

Getting things done the Start Network Way – Overcome obstacles by taking initiative to identify issues, seeking help to address them and escalating appropriately.- Make best use of all available resources, including people, technology and money to enable increased automation, digitisation and value for money.


We are tackling what we believe are the biggest systemic problems that the humanitarian sector faces. Start Network’s vision is for a locally-led humanitarian system that is accountable to people affected by and at-risk of crises. We aim to achieve this vision by making systemic-level shifts in the way humanitarian assistance is approached and delivered. To achieve this, we need a substantial change to the current structure evolving from the centralised structure of today to a dispersed, global network of hubs operating nationally and/ or regionally. We aim to:

  • Shift power and decentralise decision-making to locally led networks and organisations
  • Create a global humanitarian financing system that is increasing focused on reducing risk, anticipating and action ahead of predictable crises
  • Support a culture of learning and support communities to develop innovative solutions to humanitarian problems

The Start Network is at a critical point in its journey. We have grown and diversified our membership over the past 10 years. We are evolving into a decentralised “network of networks” in line with our vision.

We are currently working with five national and regional hubs made up of civil society organisations in Pakistan, DRC, Guatemala, India and the Pacific. They are defining their own change agenda and testing their own locally owned pathways to realising the change they want to see. We aim to support the emergence and development of further hubs in the coming years. Our ultimate ambition is to devolve leadership, membership, programming and decision making to the hubs, while the central team transitions to become a service provider.

For more information about our values and strategic priorities, please visit our website.

How to Apply

We work with Be Applied, an online recruitment platform designed to allow teams to measure candidates on what actually matters. Rather than relying on CVs and cover letters, Be Applied allows you to demonstrate your skills and abilities through answering questions which are blind- reviewed by our team to reduce bias.

Start Network embraces diversity, promotes equality of opportunity and eliminates unlawful discrimination. We are an equal opportunities employer and treat every application on merit alone. We particularly welcome applications from disabled, black, indigenous and people of colour (BIPOC), and LGBT+ and non-binary candidates. We offer a guaranteed interview scheme for disabled applicants who meet our essential selection criteria set out in the Skills section.

To submit your application and for further information please visit: